Terms of Trade

Privacy Policy

This Privacy Policy explains how MeloCura ApS and our marketing and sales partner MeloKura Limited (individually and together hereby referred to as "MeloCura", "we" or "us") collects, uses, and discloses information about you when you access or use our websites, mobile application, and other online products and services (collectively, the "Service"), and when you contact our customer service team, engage with us on social media, or otherwise interact with us.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information for anyone who decides to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to these Terms of Trade. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in these Terms of Trade.

“Personal Information” means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in these Terms of Trade. The app does use third party services that may collect information used to identify you.

Log Data

We want to inform you that whenever you use our Service, in case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory. This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and you will be made aware when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:
To facilitate our Service
To provide the Service on our behalf
To perform Service-related services
To assist us in analyzing how our Service is used

We want to inform users of this Service that these third parties have access to your Personal Information in order for such party to be able to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

The Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

The Service do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take the necessary actions.

Terms and Conditions

By downloading or using the Service these terms will automatically apply to you – you should make sure therefore that you read them carefully before using the Service. You are not allowed to copy, or modify the app, any part of the app, or our trademarks in any way. You’re not allowed to attempt to extract the source code of the app, and you also shouldn’t try to translate the app into other languages or make derivative versions. The app itself, and all the trademarks, copyright, database rights and other intellectual property rights related to it, still belong to MeloCura. MeloCura is committed to ensuring that the Service is as useful and efficient as possible. For that reason, we reserve the right to make changes to the Service, at any time and for any reason.

The MeloKura app stores and processes personal data that you have provided to us, in order to provide our Service. It’s your responsibility to keep your phone and access to the app secure. We therefore recommend that you do not jailbreak or root your phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable to malware/viruses/malicious programs, compromise your phone’s security features and it could mean that the MeloKura app won’t work properly or at all.

You should be aware that there are certain things that MeloCura will not take responsibility for. Certain functions of the app will require the app to have an active internet connection. The connection can be Wi-Fi, or provided by your mobile network provider, but MeloCura cannot take responsibility for the app not working at full functionality if you don’t have access to Wi-Fi, and you don’t have any of your data allowance left.
If you’re using the app outside of an area with Wi-Fi, you should remember that your terms of the agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the app, or other third-party charges. In using the app, you’re accepting responsibility for any such charges, including roaming data charges if you use the app outside of your home territory (e.g. region or country) without turning off data roaming. If you are not the bill payer for the device on which you’re using the app, please be aware that we assume that you have received permission from the bill payer for using the app.

Along the same lines, MeloCura cannot always take responsibility for the way you use the app i.e. You need to make sure that your device stays charged – if it runs out of battery and you can’t turn it on to avail the Service, MeloCura cannot accept responsibility. With respect to MeloCura’s responsibility for your use of the app, when you’re using the app, it’s important to bear in mind that although we endeavour to ensure that it is updated and correct at all times, we do rely on third parties to provide information to us so that we can make it available to you. MeloCura accepts no liability for any loss, direct or indirect, you experience as a result of relying wholly on this functionality of the app. At some point, we may wish to update the app. The app is currently available on iOS and Android – the requirements for the system (and for any additional systems we decide to extend the availability of the app to) may change, and you’ll need to download the updates if you want to keep using the app. MeloCura does not promise that it will always update the app so that it is relevant to you and/or works with the iOS or Android version that you have installed on your device. However, you promise to always accept updates to the application when offered to you. We may also wish to stop providing the app and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the app, and (if needed) delete it from your device.

No Medical Advice

MeloCura is a provider of online and mobile frequency sound streams in the health and wellness arena. We are not a health care or medical device provider, nor should our Service be considered medical or treatment advice and may not be treated as such by the user. Only your physician or other health care provider can provide you with medical or treatment advice. The Service may not be relied upon as a recommendation for medical care or treatment.

While there is third party evidence from research that certain frequencies or combinations of frequencies can assist in the prevention and recovery process for a breadth of conditions as well as in improving performance and overall wellbeing, MeloCura makes no claims, representations or guarantees that the Service provide mental, physical or therapeutic benefit.

Any health information and links on the Service, whether provided by MeloCura or by contract from outside providers, is provided simply for your convenience.

Any advice or other materials in the Service are intended for general information purposes only. They are not intended to be relied upon and are not a substitute for professional medical advice based on your individual condition and circumstances. We are not liable or responsible for any consequences of your having read or been told about such advice or other materials as you assume full responsibility for your decisions and actions. To the fullest extent permitted by law, we make no representation or warranties about the accuracy, completeness, or suitability for any purpose of the advice, other materials and information published as part of the Service.

The Service is not a substitute for professional medical advice, diagnosis or treatment. All content, including text, graphics, images and information, contained on or available through the Service is for general information purposes only.

Professional Medical Advice

If you are suffering from a medical condition, you are strongly encouraged to seek the advice of your physician or another professional healthcare provider prior to using MeloKura.

No Reliance

YOU MUST NOT RELY ON THIS SERVICE AS A SUNSTITUTE FOR MEDICAL TREATMENT NOR SHOULD YOU RELY ON THE SERVICE AS ALTERNATIVE TO MEDICAL ADVICE FROM YOUR PHYSICIAN OR OTHER PROFESSIONAL HEALTHCARE PROVIDER.

YOU SHOULD NOT DISREGARD PROFESSIONAL MEDICAL ADVICE OR DELAY SEEKING MEDICAL TREATMENT AS RESULT OF ANY INFORMATION YOU HAVE SEEN ON OR ACCESSED THROUGH THIS SERVICE. IF YOU HAVE ANY SPECIFIC QUESTIONS ABOUT ANY MEDICAL MATTER, YOU SHOULD CONSULT YOUR PHYSICIAN OR OTHER PROFESSIONAL HEALTHCARE PROVIDER. IF YOU THINK YOU MAY BE SUFFERING FROM ANY MEDICAL CONDITION YOU SHOULD SEEK IMMEDIATE MEDICAL ATTENTION.

Disclaimer and Limitation of Use

NEVER LISTEN TO THE MELOCURA PRE-SLEEP OR DEEP SLEEP SOUND STREAMS WHILST (I) DRIVING, (II) OPERATING MACHINERY OR EQUIPMENT, OR (III) UNDERTAKING ANY POTENTIALLY HAZARDOUS ACTIVITY.

NEVER LISTEN TO ANY MELOKURA SOUND STREAM (I) UNDER THE INFLUENCE OF DRUGS, ALCOHOL OR RECREATIONAL OR PRESCRIPTION DRUGS, (II) IF YOU SUFFER TOM EPILEPSY, CLINICAL DEPRESSION OR ANY OTHER NERVOUS OR SERIOUS PSYCHIATRIC CONDITION, OR (III) WHILE UNDERTAKING ANY POTENTIALLY HAZARDOUS ACTIVITY.

NOTE THAT WE HAVE NOT TESTED THE MELOKURA SOUND STREAMS ON PREGNANT WOMEN. SOUND STREAMS SUCH AS STRESS RELIEF AND TENSION RELIEF MAY HAVE A NEGATIVE EFFECT WHEN GIVING BIRTH AS THE RELAXING EFFECT OF THE SOUND STREAMS MAY WORK TO STOP CONTRACTIONS. IF YOU ARE PREGNANT, WE RECOMMEND THAT YOU CHECK WITH YOUR PHYSICIAN OR OTHER PRFESSIONAL HEALTHCARE PROVIDER FOR APPROVAL BEFORE USING MELOKURA.

Changes to the Terms of Trade

We may update our Terms of Trade from time to time. You are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Terms of Trade on this page. These changes are effective immediately after they are posted on this page.

Contact Us If you have any questions or suggestions about our Terms of Trade or Privacy Policy, do not hesitate to contact us hi@melo-kura.com
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